Social Sustainability Policy

CIAO ESSENTIAL — POLICY
C-AO/POL/CAO-940:2026 PUBLIC
Social Sustainability Policy
CAO-900 Sustainability sub-policy (CAO-940) – auto-drafted, pending panel review
Date Issued  7 July 2026
Review Date  7 July 2027
Cite as: CIAO Standard. (2026). Social Sustainability Policy. v1.1.3.7. C-AO/POL/CAO-940:2026. www.c-ao.com

1 · Purpose

This policy establishes the requirements for social sustainability within the CAO-900 Sustainability. It gives effect, in a single harmonised instrument, to the control objectives upon which recognised standards converge for this area.

2 · Scope

This policy applies to all information, systems, services, personnel and third parties within the scope of the management system.

3 · Policy statements

3.x · CAO-940 Policy Controls

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The organisation shall establish, implement and maintain a coherent and effective approach to social sustainability, giving effect to the organisational control objectives set out below.

ESRSISO 26000

3.1 · CAO-941 Own Workforce

The organisation shall establish, implement and maintain effective Own Workforce, giving effect to the organisational controls set out below.

ESRSISO 26000

3.1.x · CAO-941 Organisational Controls

Essential taster — a preview of the Professional depth for this high-density control area.

Professional tier required. The organisational control objectives that decompose this area, and the technical controls beneath them, are revealed at Professional tier and above. Log in or view options ↗

3.2 · CAO-942 Value-Chain Workers

The organisation shall establish, implement and maintain effective Value-Chain Workers, giving effect to the organisational controls set out below.

ESRS

3.2.x · CAO-942 Organisational Controls

Professional tier required. The organisational control objectives that decompose this area, and the technical controls beneath them, are revealed at Professional tier and above. Log in or view options ↗

3.3 · CAO-943 Affected Communities

The organisation shall establish, implement and maintain effective Affected Communities, giving effect to the organisational controls set out below.

ESRSISO 26000

3.3.x · CAO-943 Organisational Controls

Essential taster — a preview of the Professional depth for this high-density control area.

Professional tier required. The organisational control objectives that decompose this area, and the technical controls beneath them, are revealed at Professional tier and above. Log in or view options ↗

3.4 · CAO-944 Consumers and End-Users

The organisation shall establish, implement and maintain effective Consumers and End-Users, giving effect to the organisational controls set out below.

ESRSISO 26000

3.4.x · CAO-944 Organisational Controls

Professional tier required. The organisational control objectives that decompose this area, and the technical controls beneath them, are revealed at Professional tier and above. Log in or view options ↗

4 · Roles & responsibilities

5 · Compliance, monitoring & review

Compliance with this policy is mandatory. This policy is reviewed at least annually, or upon significant change to the threat, regulatory or technological environment. Exceptions require documented risk acceptance by the accountable owner.

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